FAQ

What payment methods can I use?

PayPal, Visa Debit, Visa, MasterCard, American and Diners

How much does your service cost?

Our Social Link and Card link is now on special launch discount at $59/year. Menu Link is $69/year. You may terminate the subscription anytime.

What is the price after a year

With our renewal price guarantee, we make sure your next renewal price is the same (even if the product price on the site goes up).

Why is your service based on a subscription plan? Can't I just make a one-time payment and be done with it?

The service we provide to our customers is part of the packaged deal that comes with the product we provide as a company. With your ongoing subscription you can rest assured that you not only have a state-of-the-art digital business card, but also a personalized online domain name, a server that we maintain monthly and unlimited customer support for any questions or changes you may wish to make. This is also to ensure customers do not face any disruption is case they forget to extend the service.

What happens after payment?

You will receive an email with a form to fill up online. You will need to upload your business particulars and enter any special requirements.

How long until I get the digital business card?

Up to 5 business days from the time you fill in the required information following payment.

Who do I turn to for questions and support?

You can live chat with us on the site.
You can also contact us via email at – hello@point.link

What if I don't like the card?

You can email us with any changes you would like to make, and we will take care of it for you.

How do I make changes in the future?

Our support is available by email at hello@point.link for any request or change you would like made on the business card. We believe in providing fast and efficient service, so we make sure to update or make changes to your card quickly – in up to 5 business days.

What is 30 days money-back guarantee means ?

If you are not completely satisfied within 30 days you will receive a full refund.